> For the complete documentation index, see [llms.txt](https://www.xileretro.wiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.xileretro.wiki/introductions/xilero/staff.md).

# XileRO Staff

### XileRO Team Staff

The team behind XileRO comprises dedicated professionals committed to delivering an exceptional gaming experience. Each member brings a unique skill set to the table, ensuring the smooth operation and continuous improvement of the game.

#### Server Administrator:

* <mark style="color:yellow;background-color:yellow;">**`Xile`**</mark> **- Developer, Security Director:** Perform tasks as needed.
* <mark style="color:yellow;background-color:yellow;">**`a_lexis`**</mark> **-** **Donation Director, Staff Lead, Developer, Security Director**: Responsible for creating, testing, and maintaining software applications. Oversees the organization's security measures, including cybersecurity policies and physical security protocols.

#### Game Masters:

* <mark style="color:blue;">**`Yvanna`**</mark> **-** Head GM (Oversees all other GMs)
* <mark style="color:blue;">**`Overthrow`**</mark> **-** Event GM and Player Support

#### Support:

* <mark style="color:green;">**`N/A`**</mark>

#### Support Trainee:

* <mark style="color:green;">**`N/A`**</mark>

## XileRO Staff Role

#### <mark style="color:yellow;">`Administrator`</mark>: The cornerstone of XileRO, the Admin is tasked with the vital role of ensuring the server is continuously running and evolving. They are the ones behind the scenes making decisions that shape the world of XileRO. If you have feedback about recent updates or server changes, the Admin is the person responsible for implementing these elements and is open to your insights.

#### <mark style="color:blue;">`Gamemaster`</mark>: The Game Masters are the face of XileRO's customer support and in-game governance. They address a range of player issues including enforcement of rules against in-game misconduct. If you have concerns about bans or unfair play, they're your point of contact. Additionally, they organize and oversee events, making the game more enjoyable for everyone. With a deep understanding of Ragnarok Online, Game Masters can provide answers to your questions - remember to engage with them respectfully.

#### <mark style="color:red;">`Support:`</mark> The Support team acts as the tactical unit of XileRO, diligently patrolling the game to ensure a fair and enjoyable experience for all players. They specialize in detecting and dealing with rule violations, maintaining the integrity of gameplay. Their on-the-ground presence and specialized approach make them a formidable presence against in-game infractions.

#### <mark style="color:green;">`Support Trainee:`</mark>Support Trainees are the burgeoning problem-solvers of XileRO. While their powers are more limited than those of full Game Masters, they play a crucial role in assisting players with server-related queries. They're especially helpful to new players who are navigating the early stages of the game. Approach them with patience and respect, and they will be your guide through the initial chapters of your XileRO adventure.

## How to Contact Us!

For assistance, inquiries, or to report any issues, you can always contact us through our [Discord](https://discord.gg/gcuQhFhQ) server or by using the in-game `@request` command.